We turn our experience into solutions that work for you
We create OSS/ITSM systems on the BMC Remedy platform
- 15 years of development experience on the BMC Remedy ARS platform (OSS and IT systems)
- We automate the processes of telecom operators, IT services of companies
- We configure and integrate ITSM Suite from BMC into the customer’s ecosystem
- We squeeze the maximum out of the platform
We create automation and orchestration systems.
- Extensive experience in automation of IT operations and orchestration of systems and services
- We implement complex scenarios of interaction between the customer’s systems and services
- We ensure the quality and timely execution of IT procedures and processes
We create information systems
- We provide timely notification of users
- Information support of activities within the framework of business processes
- Interaction with the customer’s systems through a simplified interface
- Via SMS, e-mail, SIP, Jabber, Facebook, etc…
We mplement monitoring systems
- We are able to organize monitoring of services, applications, systems, processes
- With the support of our solutions from the customer, we actively use Zabbix, which reduces the cost of system maintenance
- When maintaining our own systems, we actively use Prometheus, Netdata, Graphana
We create solutions on the Tautoki ServiceGate platform
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ServiceGate is a low-code platform for automating and improving the company’s business processes.
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Ready-made components, configuration tools, adapters to storage systems and automation rules will allow you to develop a solution by your own or external developers.
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ServiceGate allows you to reduce the cost of IT infrastructure support and the cost of providing processes, provide flexibility in changing business requirements, increase and maintain staff productivity.
About company